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Podcast


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Annoying or Obscene Telephone Calls
Massachusetts General Law Ch. 269 Sec. 14a
Annoying, harassing, hang-up, or obscene telephone calls
are becoming more and more commonplace today even with advanced technology in
communications, such as CallerID and dialing *69. Today, we're able to trace a
phone call back to the caller by pressing a couple of buttons on your telephone.
This is an excellent tool for the homeowner and law enforcement to identify the
caller.
These types of calls are evident in bad relationships, the breakup of a
relationship, a disgruntled employee, unhappy customer, a neighbor and the like.
The caller has a sole purpose to annoy or harass. There is a solution and these
types of calls can be stopped.
In Massachusetts, MA General Law c. 269 s. 14A is the chapter and section
that one can be charged with for annoying or obscene telephone calls. There are
3 elements to the law that must be met. The person repeatedly made telephone
calls or caused telephone calls to be made (at least 3 calls), to the victim or
the victim's family and the person's language was indecent or obscene, or the
person's sole purpose was to harass or molest the victim or the victim's family.
Penalty: Misdemeanor.
SOME INITIAL STEPS TO TAKE
Before contacting the phone company, to put a trace on
your line, you may want to change your telephone number to an unlisted
non-published number. If you have to give out your new unlisted number, give it
to people you know. This can be an inconvenience but it's one of the first steps
to see if the calls continue. If the calls continue and you've only told a few
people your new number or you've give it to personnel at your place of
employment, you're on the right track on narrowing down who may be responsible.
Some people cannot afford to change their phone number and their only action is
to trace the calls.
TRACING PHONE CALLS
Bell Atlantic provides the following service that helps
put an end to annoying and obscene phone calls by tracing the last incoming
call. It provides essential information to authorities if an investigation is
required. (There is a fee for tracing phone calls)
When you want to trace a phone call;
- Hang up then lift the receiver and listen for a dial
tone.
- Press *57 or for rotary phone dial 1157.
- An announcement will tell you the call was traced
and give you further instructions.
You will not receive the number from Bell Atlantic.
The results of a successful trace will only be provided to
the police or other legal authorities.
How do I find out who's making the phone calls?
Franklin Police will investigate annoying phone calls
within Franklin only. If you're getting these phone calls it is requested that
you call the Unlawful Call Bureau, UCB, (formerly the Annoyance Call Bureau) and
open up a case. The Unlawful Call Bureau will provide you with further
instructions. The phone company will not provide the police with any information
until you have opened a case with them, unless it is an extreme emergency.
Next, contact the Franklin Police and speak to an police officer advising that
you would like to file a complaint regarding annoying phone calls. After
providing the officer with your information, obtain the INCIDENT number. You may
need this number for the phone company.
If you have successfully traced 3 or more phone calls you will be notified. When
you're notified by the phone company call the Franklin Police, all annoying
phone call cases are investigated by the detective division, and give the
officer the case number provided to you by the UCB. An officer will contact the
UCB and they will provide the officer with the information on all calls traced.
The information provided will be the telephone number, the address where the
call was placed from, and the person's name the phone number is listed to. The
UCB will send the investigating police officer a report and the list of numbers
traced.
The officer will contact you (victim/reporting party) and tell you the date and
time of the call, the address where the call originates from and who the phone
number belongs to. If, after hearing the person's name and address, further
investigation is needed the officer will assist you.
Many times, once a parent or the reporting party hears the name and address,
they wish to handle the problem themselves without police involvement. And this
may be a better solution depending on the situation.
Once you close a case with the UCB and the calls persist, you must call them
again to open up another case.
ADDITIONAL NOTES
No conversation is necessary. It does not matter whether
the person had a conversation with the victim, only that the person made the
telephone calls OR had them made.
It must be proved that the person's only purpose was to annoy, harass or molest,
unless the person used obscene language. If a person makes repeated telephone
calls in a short period of time, or in the middle of the night, and hangs up
when someone answers the phone, it is reasonable to infer that the calls were
made for the purpose of harassment.
Call 800-518-5507 or
contact your local phone company
for the Unlawful Call Bureau office in your area
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